FAQ's

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What is included in each package?

Packages differ by billing period, number of social accounts, users, surveys, and analytics. Compare Startup, Basic, Standard, and Premium on the Package Detail page for the full feature list.

Can I change or cancel my subscription?

Yes. Packages note “Cancel anytime” where applicable. For billing or plan changes, use your account billing settings or contact support.

How do campaigns and surveys work?

Create and manage campaigns from Campaigns, and build surveys from Surveys. Analytics views show performance for campaign studio and survey activity.

Who are Amplifiers and Advertisers?

Amplifiers and Advertisers are user types you manage under User Management and Engagement Tools, with separate views for each role.

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